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Senior Director, Processor Relations

Paysafe Group PLC

This is a Full-time position in Atlanta, GA posted November 28, 2021.

Career Opportunities: Senior Director, Processor Relations (41595)

Requisition ID 41595– Posted 01/09/2021–  Atlanta –  Operations
– Posting Location (1)

About Paysafe Group
Paysafe Limited (“Paysafe”) (NYSE:PSFE) (PSFE.WS) is a leading specialized payments platform.

Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions.

With over 20 years of online payment experience, an annualized transactional volume of US $92 billion in 2020, and approximately 3,400 employees located in 12+ global locations, Paysafe connects businesses and consumers across 70 payment types in over 40 currencies around the world.

Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.

Further information is available at
Are you ready to make an impact?

Join our team that is inspired by a unified vision and propelled by passion.


Position Summary
We are currently looking for a proactive Senior Director of Processor Relations to join our high growth company and create impact for the third-party processor relationships for the organization to help support company growth.

The ideal candidate combines excellent relationship management and product management skills, leadership experience leading teams across the US, with a thorough knowledge of the Fiserv platform and/or TSYS platform as well as merchant and ISO/Agent compliance.



  • Overarching liaison for the third-party processor relationships for the organization
    • Ensure relations with Fiserv and TSYS are economically and operationally effective
    • Services provided should support company growth
    • Help derive and minimize risk 
  • Manage and ISO merchant level compliance and operational functions that stem from the company’s relations with the card schemes and sponsor banks
    • Keep organization within acceptable limits as it pertains to transaction data integrity and other merchant processing parameters
    • Oversee merchant and partner compliance with card scheme rules and related KYC regulations
    • Support merchant repricing in a compliant manner
  • Point of council for the organization as it relates to above points


  • Excellent verbal and written communication skills including executive presence & advocacy skills to represent Paysafe to customers, Card Brands and Sponsor Banks
  • Advanced knowledge of the Fiserv platform and TSYS platform
  • Strong Relationship Management skills
  • Experience with merchant transaction requirements as it relates to the card scheme data integrity rules
  • Knowledge of PCI-DSS
  • Experience with ISO registration and due diligence processes
  • Capability to lead projects & ensure completion of needed requirements based on stakeholder input
  • Familiarity with project management methodologies including Agile
  • Strong leader that progresses team and company initiatives, culture and values
  • Naturally curious and solutions oriented
  • Ability to create engaging report summaries and present to all levels of the organization
  • Strong ability to synthesize and present complex findings in a clear, coherent manner
  • Takes ownership, initiative and is self-directed

Experience & Education

  • Bachelor’s degree required or equivalent experience in lieu of degree; Masters preferred
  • 7+ years of progressively growing responsibility in a related role within the payments/fintech industry
  • At least 5 years of experience leading teams/people management

Equal Employment Opportunity 
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics.

This policy applies to all terms and conditions of recruitment and employment.

If you need any reasonable adjustments, please let us know.

We will be happy to help and look forward to hearing from you.


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