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Program Manager – Credit Cards

Lewis James Professional

This is a Full-time position in Atlanta, GA posted March 26, 2021.

nn Program Manager
– Credit Cards nn nn n nn nnLewis James Professional is a woman-owned staff augmentation, project consulting and direct hire search and placement firm.

We are currently seeking a Program Manager for a direct hire opportunity with a financial services client.

nn nn n nn nn Responsibilities: nn nn n nn Establish repeatable processes, procedures, and controls related to the client’s card issuance sponsorship program(s) (Evaluation of prospects, Onboarding, Daily Operations and periodic Governance Controls).

Establish necessary risk assessments, policies and any other governance documents/processes to ensure the Bank has proper FDICIA, Regulatory and other compliance related oversight and controls.

Ensure that clear roles and responsibilities are established for executing said oversight and controls.

Act as the Relationship Manager for the programs as needed, meeting with the customer designated point of contact to hold regular reviews of program performance and adherence to key measures identified in agreements and servicing arrangements.

Support regularly scheduled audits of programs both internally and evaluating regularly defined audits and vendor governance reports per individual program agreements.

Develop management reports to track individual program performance with cost, revenue and key performance metrics.

Assist Compliance and Marketing in the support of reviewing as needed document and Program Modifications within specified defined time parameters of each program.

Participate in sales development efforts, industry forums and product research.

Assist in the review and final development of program agreements, along with other necessary legal and service matter documents.

nn n nn nn Qualifications: nn nn n nn Bachelor’s Degree or comparable work-related experience.

3-7 Years in the Card Program Management industry as Program Manager or direct support position 3-7 Years of experience in the Commercial Bank and/or Payments Industry Experience in an Operational organization Proven experience in working relationships with Commercial Customers.

Proven experience with Card Networks, associated rules and payments systems processing (NACHA) Experience at reading, negotiating and dissecting vendor and customer servicing contracts, particularly related to vendors in the payment’s ecosystem.

Experience in budgeting and business financial management for specific lines of business, particularly related to similar payments activities.

Strong working knowledge of Bank/Program compliance and risk considerations, including on-going monitoring.

nn n nn nnFor immediate consideration, please click “Apply” and use Job Code BHJOB11837_2580.

You may also send a copy of your resume to: and enter only the following job code in the subject line: BHJOB11837_2580.

Lewis James Professional is an Equal Opportunity Employer.


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