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NetSuite Consulting Manager

Insight Recruitment

This is a Full-time position in Atlanta, GA posted March 24, 2021.

nnAre you a NetSuite experienced consultant with experience leading or managing teams who has a desire to be part of a cohesive, tight-knit team and contribute to the growth of a small, but growing practice?

If this describes you and you would enjoy working remotely with some light travel, we have the role for you.nn nn n nn nnWe are well-established and focused on growing our NetSuite practice.

This is a newly created role to facilitate this growth.

Our ideal candidate has a consulting background with NetSuite, experience with hiring, growing, and mentoring a team, as well as a background of successful client delivery.

Salary is dependent upon experience + bonus and benefits.

nn nn n nn nnIn this role you can expect to lead teams of service professionals toward profitable and sustained high-quality delivery of services to customers.

You will be responsible for developing and managing the overall customer experience at select clients including delivering projects on time/on a budget, expanding business opportunities and leading delivery teams.

nn nn n nn nnAs the Consulting Manager you will help identify, develop, close and successfully manage client opportunities including management of deal structure and profitable delivery supervision.

You will ensure that engagement work products and deliverables are of the highest quality to ensure client satisfaction and you’ll also act as a Player/Coach for various projects and as needed lead various aspects of projects from a NetSuite consulting standpoint.

You will direct the business, technical and personnel aspects of consulting engagements for NetSuite and assist with pre-sales efforts with existing and prospective clients.nn nn n nn nn Job Qualifications: nn nn Knowledge & Experience: nn A consulting background with a record of delivering complex technical solutions within defined time frames and budgets.

Strong project management skills, including the ability to prioritize work and meet deadlines.

Strong business expertise, a keen understanding of business needs, and ability to ensure technical solutions, strategies, practices, and governance deliver business and customer value.

Comprehensive understanding of ERP software (NetSuite Experience Required) Prior experience leading technical discussions with business and technical decision makers, including detailing technical specifications, product roadmaps, deployment, and third-party integrations Understands consulting as a business: demonstrates competency (or capacity to be successful) in the ability to translate customer/business requirements into business solutions and successfully position with customers Experience with recruiting, personnel management, and performance reviews.

nn n nn nn Personal Attributes: nn Excellent planning, organizational and leadership skills.

Highly effective verbal and written communication skills.

Strong interpersonal skills, including the ability to make effective presentations.

Strong negotiation and team building skills.

Strong decision-making, analytical and problem-solving skills.

nn n nn nn Key Responsibilities: nn Own P&L responsibility for the practice as a whole, as well as for individual projects.

Understand key business drivers and demonstrate business acumen Direct and manage the overall and day-to-day business execution of client projects to ensure quality work products, solutions, and deliverables.

Guide clients and prospects in their evaluation of NetSuite providing information and demonstrations to help them assess fit for their business Scope the NetSuite modules and services required to help clients achieve their objectives Define and manage implementation project plans Manage relationships with clients, maintaining frequent and direct contact with client staff and senior level executives.

Identify, define, develop and implement techniques to improve engagement productivity, increase efficiency, mitigate risk, resolve issues and achieve cost savings for our clients.

Design customizations and collaborate with Application Developers to deliver solutions to automate processes or bridge functional gaps Define integration requirements and create solutions in collaboration with Application Development Share in client, practice, and performance management including project team management and the development of our team.

Manage consulting engagement execution, resources and bench time.

Monitor and direct others to act in accordance with company initiatives, processes, and methodology.

nn n nn nn Client Satisfaction: nn Proactively seek/create opportunities to participate in client interactions to ensure highest levels of customer satisfaction are achieved Ensure project deliverables meet and/or exceed client expectations Develop and maintain positive relationships with key client/partner/stakeholders to ensure effective communication channels exist and client/partner satisfaction is achieved nn n nn nn Business Development: nn Oversee the structuring of consulting engagements and support contracts to ensure they are properly scoped to meet the customer’s requirements and profitability.

Lead efforts in building the overall client relationship in existing accounts including relevant pre-sales activities, building senior management client/partner relationships, qualifying projects, understanding requirements, delivering presentations and proposals and closing new business nn n nn nn Delivery: nn Direct delivery of all projects in defined area; ensuring projects are completed at or ahead of schedule, costs are managed to budget, and customer expectations are exceeded Promote value billing and efficiency in service delivery Develop subject matter expertise on practice products and serve as escalation point for any implementation issues Advice teams on maintaining timelines.

Provide leadership and direction to consulting teams in project delivery nn n nn nn Formal Education & Certification: nn Bachelor’s degree in computer science, information technology, quality assurance, or equivalent, required.

Advanced degree preferred.

nn n nn nn This is a remote position with travel required.

nn


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