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Logistics and Compliance Manager

Samsara

This is a Full-time position in Atlanta, GA posted December 1, 2021.

Who We Are
Samsara is the pioneer of the Connected Operations Cloud, which allows businesses that depend on physical operations to harness IoT (Internet of Things) data to develop actionable business insights and improve their operations.

Samsara operates in North America and Europe and serves more than 20,000 customers across a wide range of industries including transportation, wholesale and retail trade, construction, field services, logistics, utilities and energy, government, healthcare and education, manufacturing and food and beverage.
Our team has raised $930M from Andreessen Horowitz, General Catalyst, Tiger Global, Dragoneer, AllianceBernstein Holding LP, Franklin Templeton, General Atlantic, Sands Capital Management and Warburg Pincus LLC.
At Samsara, we welcome all.

All sizes, colors, cultures, sexes, beliefs, religions, ages, people.

We depend on the unique approaches of our team members to help us solve complex problems.

We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

About the role:
We are a fast-paced, creative, and customer-oriented team with employees in San Francisco, Atlanta, and London.

We are looking for an Operations Specialist to support the Operations, Sales, and Finance teams in processing and shipping customer orders in our San Francisco office.
This role requires an individual with high attention to detail, exemplary problem-solving skills, and ability to maintain composure in a rapidly evolving environment.

Candidates must have demonstrated the ability to thrive in a highly driven atmosphere while juggling multiple tasks and priorities.

Candidates must be able to quickly master new skills, procedures, and systems, with an overall desire to contribute to company growth.
In this role you will:
Negotiate and improve the cost of freight
– ensure rates are competitive and hold quarterly business reviews with carriers
Manage business relationship with logistics companies: UPS, DHL, and FedEx
Improve carrier performance, business process and transportation costs
Manage business standards for freight claims, dangerous goods (HAZMAT), and any new processes that may arise
Ensure VAT/Duties are charged to the correct parties on imports and exports
Maintain proficiency on trade compliance regulations and changes in the shipping world
Resolve issues with customs brokers to resolve and reduce delays
Develop, maintain and document all high-level global transportation processes and policies
Develop and implement better processes on keeping customers informed on delivery status
Maintaining the delicate balance in compliance, cost and speed for our shipments
Minimum requirements for the role:
5-7 years of domestic/international transportation operations
Bachelor’s Degree in Supply Chain or a related field of study is preferred
Strategic program and project management experience required
Experience managing cross-border shipments
Detailed oriented with the ability to manage data in multiple databases
Experience in CRM’s (Salesforce) and ERP’s (Netsuite, SAP, Oracle) is a plus
Start-Up experience is a plus
Microsoft Office/G-Suite experience required
An ideal candidate also has:
Experience with working with different countries in North America, Europe, and Asia
Demonstrated experience in simplifying complex information to team members and customers
Maintains composure in high-pressure situations, and able to execute plans independently with strong decision quality
Strong written and verbal communication skills
Benefits
Working at Samsara has its perks: for all full-time global employees, we provide private medical and dental insurance plus growth and development opportunities, as well as regular virtual team and company events.

In the US we offer flexible vacation time, EMEA employees receive 25 vacation days plus national bank holidays.

Post-COVID we’ll be back in our global offices with numerous in-office perks.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities.

Please let us know if you require any reasonable accommodations for your interview (e.g., sign language interpreters, reading assistance, facility access, device or equipment modification, etc.)
Regarding COVID-19
Samsara’s offices are beginning to reopen for voluntary return.

Reopening timelines will be communicated by region based on region-specific guidelines.

Phase 3 (‘New Normal’) will begin no earlier than January 2022.

Our primary concern is for the health and well-being of our employees as well as candidates.

We have transitioned all interviews and onboarding to be conducted virtually via Zoom video conferencing.

Employees are able to work from countries and states where Samsara is a registered entity through December 2021.

All employees are expected to return to our offices when they reopen with the exception of field-based and fully remote roles.
If you have any questions or concerns before applying, feel free to contact us at jobs@samsara.com .


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