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Eye Consultants of Atlanta: Ophthalmic Triage Technician- Cmb

Eye Consultants of Atlanta

This is a Full-time position in Atlanta, GA posted November 18, 2021.

Job Description Triage Technician will be responsible for triaging incoming patient phone calls to determine necessity for medical appointments, prescription refills, and discussing test results.

Also gathers all necessary and pertinent information regarding medical problems and symptoms to discuss with the physician.

Ensures all necessary calls and messages are handled in an expedient manner.

Will operate with compassion, excellent customer service, and efficiently to ensure patients are receiving quality care.

REQUIREMENTS: Recent Telephone triage nursing experience required, preferably within a physician office setting Nursing experience within an outpatient physician office setting is a plus Excellent customer service skills required Demonstrate ability to set priorities.

Good problem solving skills required.

Company Description Since 1971, Eye Consultants of Atlanta has been a premier provider of eye care to patients in Georgia and the greater Southeast.

Our physicians are trained at the most prestigious institutions and maintain their expertise so that each patient receives the highest quality, personalized care.

Our board-certified physicians can assist you with everything from comprehensive eye examinations to treatment of complex cataract, retinal, glaucoma, cornea, pediatric, oculoplastic and neuro-ophthalmic disorders.

We also have specialists that perform state-of-the-art LASIK, refractive and cosmetic procedures, as well as an audiologist and retail center for glasses and contact lenses.

We have grown over the years from our Piedmont Hospital campus to multiple locations in the Atlanta area and beyond.

Our main office is located in the Cumberland area, and we offer comprehensive care at other sites including Buckhead, Fayetteville, Gwinnett, Marietta, Newnan, Peachtree Corners, Scottish Rite, Stockbridge, Newnan and Brookhaven.

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