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System Administrator II


This is a Full-time position in Atlanta, GA posted November 17, 2021.

About Cardlytics

If you have a bank account or a credit card, chances are good that you’ve seen our platform in action.

By running the cash-back rewards programs for Chase, Bank of America, Wells Fargo and other financial institutions we place targeted, relevant, measurable ads in front of more than 170 million global consumers.

We see one out of every two card swipes across the US, covering $3.1T in purchases.

This puts us in a unique position, to help marketers predict consumer shopping behavior based on actual purchase data.

We then use that data to reach bank consumers with offers they will love and that drive measurable, incremental purchases for our advertisers.

About the Role

Cardlytics is looking for a Rockstar System Administrator II to join the Information Technology team.

The System Administrator II is responsible for monitoring and maintaining systems, participates in planning capacity, helps employees with desktop problems and provides expertise to keep the servers and network running at their site and potentially other Cardlytics sites.

You will:

  • Provide expertise, support and direction on corporate network issues and reset passwords for multiple systems including active directory, DNS, OKTA, G Suite, DHCP, virus prevention, backup issues, email concerns and general network permission structure.
  • Support local network infrastructure including local servers, backup devices, and policies.
  • Manage inventory for hardware and software.
  • Work closely with all end-users to ensure smooth, uninterrupted operation of network client workstations, operating systems, and all related peripherals.
  • Build and deploy new laptops using both Kandji and InTune Mobile Device Management tools.
  • Work closely with all other IT staff to support in-house and corporate technology objectives.
  • Support the IT departments management with planning, administration, and execution of corporate and site-level policies and initiatives on all levels.
  • Hold primary responsiblity for installation, configuration, repair and replacement of workstation hardware components and software applications.
  • Provide support and deploy software to end-users.
  • Help to oversee local site moves; addition and changes associated with new hires and departmental transfers.

    This includes creation/modification of network user accounts and workstation setup.

  • Maintain the physical maintenance of all office equipment including but not exclusive to printers, faxes, telephones, PC’s, projectors & Zoom conference room equipment and other electronic equipment.
  • Demonstrate your ability to apply professional engineering principles and skills and has ability to communicate complex technical concepts to individuals with varying technical ability.

You are:

  • Customer service oriented
  • Able to write and maintain complete and concise technical project documentation
  • A hands-on team member with ability to act with minimal supervision
  • Able to work to understand the business domain and enterprise technology footprint
  • Multi-dimensional and able to juggle multiple projects at a time
  • Able to provide training on technical subjects for any audience to understand
  • Curious and willing to go beyond what is happening to discover why
  • An effective written and verbal communicator with a solution-oriented mindset

You have experience in:

[At least 3-5 years experience in each]

  • Microsoft server networking, permissions, security, active directory, OKTA & Azure applications.
  • Microsoft & Mac applications and operating systems and how they interact with networks.
  • Network protocols, design and maintenance.
  • Managing Google accounts and groups.
  • PC hardware, including desktop, notebook laptop (macOS & Windows) and severs.
  • Administering Microsoft server operating systems including Active Directory.
  • Configuration and troubleshooting of workstation hardware and peripherals.
  • Maintaining and troubleshooting Microsoft and Mac operating systems.
  • Troubleshooting, installing, and maintaining Microsoft Office 365 applications in a network environment and Google Workspace (G Suite).
  • Troubleshooting iPhone iOS and Android devices.
  • Constructing, repairing, troubleshooting network cabling technologies & VPN.
  • Working with a ticketing system (ServiceNow, JIRA, Zendesk, etc.) and familiar with adhering to SLA’s.
  • Working with the Atlassian Stack a plus.

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