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ServiceNow Business Analyst


This is a Full-time position in Atlanta, GA posted March 29, 2021.

Experis/ManpowerGroup has partnered with a Federal Integrator to assist in identifying ServiceNow Business Analyst. This will be a part time role at 20 hours per week and can be done 100% remote.

Job Role/Responsibilities:
The ServiceNow Business Analyst will be responsible for the successful delivery of ServiceNow solutions and services for a large federal agency. The SNOW Business Analyst will perform the following activities:

  • Develops a thorough understanding of the requirements then applies industry best practices and detailed knowledge of ServiceNow to design an optimal solution that supports the business process that meets or exceeds functional requirements.
  • Builds a trusting relationship with major project stakeholders and leads them to adoption of the best solution.
  • Works closely with the ServiceNow Architect to ensure the solution is technically feasible and to identify areas to reduce implementation efforts.
  • Assists in quality management reviews and ensures that all business and design requirements are met.
  • Plays an active role in configuring the solution and supporting the technical team for any custom development required.


  • Business Requirement Analysis
  • Business Process Design
  • Business Process Implementation
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