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Program Assistant

Ann & Robert H. Lurie Children's Hospital

This is a Contract position in Atlanta, GA posted November 2, 2021.

Overview: This position will support day-to-day operational and programmatic activities for the assigned division and its research and outreach activities, including providing general administrative support to assigned teams.

The successful candidate will work under the direction of the Operations Manager and in collaboration with staff and interns.

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Responsibilities: 1.

Assist with the coordination of events, trainings, meetings and workgroups, including reserving conference space, emailing meeting requests and reminders, developing and distributing meeting materials, compiling agendas, taking and drafting minutes, and tracking follow up to meeting decisions.

2.

Prepare and submit payment request submissions, check requests, purchase orders, and supply requisitions, including related data entry and tracking.

3.

Screens telephone calls and visitors, and resolves routine and complex inquires.

Greets and performs check in of patients/families for appointments.

Directs patients to Central Registration to update insurance information.

Informs clinic staff when patient is ready and informs families of waiting times and assists families as needed.

4.

Maintain stock of program materials and office supplies.

5.

Implement activities in support of Adolescent Medicines communication plans, including assisting with newsletter, blogs, social media, website content updates, and other relevant tasks.

6.

Ensure regular and ongoing communication with leadership, staff, coalition members, partners, and other stakeholders.

7.

Assist in the management of membership databases, coalition rosters, and mailing lists.

8.

Maintain calendars and scheduling of Director-level leadership, including meetings, speaking engagements, and travel.

9.

Perform data entry and transcription for weekly time and population reporting, administrative and tracking logs, evaluations, and other activities as needed.

10.

Other job functions as assigned.

Qualifications: 1.

High School Diploma/GED required; associate’s degree or higher preferred.

2.

Minimum of 1 year of program assistant, administrative assistant, customer service or other relevant experience required.

3.

Proficiency in Microsoft Office Suite, particular Word, Excel, and Outlook required.

Familiarity with database, email marketing, and website management applications preferred.

4.

Strong written and verbal communication skills.

5.

Attention to detail and strong organizational skills.

6.

Ability to prioritize competing demands, mulitple projects, and various deadlines.

7.

Ability to work independently and as part of a team.

8.

Willingness to travel to different locations, neighborhoods, and communities through Chicago (via public transportation or personal vehicle).

9.

Good interpersonal skills and demonstrated ability to collaborate with individuals from different backgrounds and disciplines.


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