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Dispatcher

Aerotek

This is a Contract position in Atlanta, GA posted January 11, 2022.

Description: Service Dispatchers are responsible for the timely dispatch of Service Requests and Preventative Maintenance Inspections.

Dispatchers will work directly with technicians, field leaders, and use routing software to build optimized schedules for technicians in specific locations.

Dispatchers will assist with managing the backlog and providing timely updates on aging or pending requests.

Dispatchers will take incoming calls from technicians to update schedules and ticket notes.

Dispatches will monitor regional email boxes to assist technicians, field leaders, and field support with scheduling needs.

As needed, dispatchers will assist with taking inbound customer calls and create service requests.

Skills: Call centre, Phone System, Customer Service, Inbound Call, Multi Tasking, Customer service oriented, Microsoft office, Data entry Additional Skills & Qualifications: High School Diploma required.

Some college Preferred.

1-3 years work experience Type 35 words a minute Must be able to prioritize and multi task Must be able to follow written and verbal instructions About Aston Carter: At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business.

Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles.

As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America.

Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges.

For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com.

Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodationastoncarter.com for other accommodation options.

However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting.

The Recruiter is the sole point of contact for questions about this position.


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