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Commercial Debt Collectors – Atlanta, GA

Altus Receivables Management Inc.

This is a Full-time position in Atlanta, GA posted November 8, 2021.

In business for 25+ years, Altus Receivables Management is the largest commercial only, business to business (B2B) collections company in North America.

We help companies gain new levels of confidence and control over their credit to cash cycle by combining our advanced technology with the largest international network of trained, certified professionals to streamline collections at the highest levels of security and compliance.

At the heart of our advanced technology is a powerful, customer-focused collection automation system called ARM STRONGTM.

Built on Salesforce.com, the world’s #1 cloud-based customer relationship management (CRM) software, ARM STRONG automates and streamlines key functions of the debt collections process, reducing costs and boosting cash flow performance at every level.

We are a very proud company with very high team member tenure, very high employee satisfaction and a positive culture built upon interpersonal respect and a passion for driving maximum results for our business to business clients.

Come help us grow!

We have positions open for an experienced Senior Collectors.

Qualified candidates should have experience as a commercial or consumer collector and a strong work ethic.

Duties:
Negotiate payments with businesses who have outstanding delinquent accounts with our clients.
Make outbound telephone calls, examine debtor’s financial situation, review trade documents, contracts, resolve disputes and work to establish resolution.
Resolve disputes, create urgency, and negotiate the best possible payment arrangement if the business cannot pay their balance in full.
The negotiation process involves reviewing the account information in the collection software system and asking questions of the debtors to better understand perceived obstacles to payment.
Maintaining a positive, problem-solving approach and positive relationships within a team environment.
Requirements:
Must be highly motivated, competitive, focused and commission driven.
Must be energetic, assertive, charismatic and able to easily handle rejection.
Good written, verbal, active listening, & phone communication skills.
Good negotiation, persuasion, and problem-solving skills.
Ability to maintain composure with difficult or irate debtors and remain professional at all times.
Proficient personal computer skills.
Ability to work in a fast-paced environment where change is common.
Previous call center or outbound calling experience
We offer a competitive salary and aggressive monthly commission and bonus opportunities.


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