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Collateral Custodian

Ameris Bancorp

This is a Full-time position in Atlanta, GA posted March 25, 2021.

Ameris Bank is a high-performing community bank providing an exceptional customer experience with well trained, empowered employees.  At Ameris, we look outside conventional wisdom and processes to find new answers.  This means cutting red tape, empowering our people to make decisions at the local level and creating clear paths and easy touchpoints.  We represent energy and passion, a steady strength that is bold and assertive, creativity in thinking and problem solving, a scrappy determination and nimble approach to getting things done, a good natured, genuine and approachable way of serving each other and our customers.  We look forward to the future, and what this means for you, if you join our team.

Responsible for review, imaging, correction, filing and delivery of collateral documents (notes, modifications, etc.) to specified investors or investor custodians. Other duties as assigned.


  • Required to be on-site as schedule by Document Control Manager.
  • Checks work queue as needed to identify collateral due for delivery to investor.
  • Delivers collateral documents to investor/custodian within required time frame.
  • Reviews inbound collateral documents for signature validity and document completeness.
  • Follows up with closing agents to obtain missing, incorrect or incomplete collateral documents.
  • Follows up with investor/custodian to expedite custodial certification as needed.
  • Documents collateral document activity in EDM system with data, images, conversation notes etc.
  • Retrieves collateral documents for loan payoffs or impaired/erroneous collateral delivery.
  • Timely completion of all required training courses.
  • Additional tasks as assigned by Document Control Manager.


  • Proficient knowledge of document scanning equipment.
  • Proficient knowledge of document filing both alpha and numeric.
  • Intermediate computer proficiency.
  • Intermediate proficiency with Microsoft Office Suite products.
  • Knowledge of Mortgage Banking compliance policies and procedures.
  • Driven to meet and exceed established targets.
  • Strong verbal and written communication skills.


  • One (1) year of work experience in office environment, preferably with a mortgage broker/banker


  • High school diploma or GED required.
  • Bachelor’s degree preferred.


The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

 All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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