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Business Systems Analyst (ServiceNow)

Koch Industries

This is a Full-time position in Atlanta, GA posted January 4, 2022.


Koch Business Solutions is looking for a Business Systems Analyst to join our ServiceNow team.

We are looking for an energetic analyst who enjoys working in a challenging and fast-paced environment.

As a business analyst, you will play a key role in working with our global team with a focus on our Georgia-Pacific (GP) stakeholders to build solutions to a wide range of business requests.

This position is eligible to be worked from Wichita, KS; Atlanta, GA; Reno, NV; Green Bay, WI; Lisle, IL; Auburn Hills, MI
What You Will Do In Your Role

  • Working with GP customers to drive efficient adoption/utilization of the ServiceNow platform
  • Primary point of contact for escalated support and workflow improvements
  • Efficient vetting and adoption of enhancements for continuous improvement
  • Understand GP business needs and partner with ServiceNow Product Owners to advocate for enhancements to support those needs
  • Support GP business knowledge growth of the ServiceNow platform by leading training and knowledge sharing events

The Experience You Will Bring

  • Experience building strong business relationships cross functionally
  • Experience influencing and challenging peers and stakeholders in order to drive to a common goal/solution
  • Experience working with and communicating complex problems and solutions
  • Experience managing, prioritizing and maintaining concurrent projects while providing realistic delivery dates and managing customer expectations
  • Experience with business process analysis or design
  • Experience working with IT systems
  • Experience soliciting and capturing requirements
  • Experience/knowledge in ServiceNow

What Will Put You Ahead

  • ITIL certification
  • Service Now Certified System Administrator
  • Knowledge of GP organization and business
  • Good technical background for basic understanding of infrastructure problems

Our goal is for each employee, and their families, to live fulfilling and healthy lives.

We provide essential resources and support to build and maintain physical, financial, and emotional strength
– focusing on overall wellbeing so you can focus on what matters most.

Our benefits plan includes
– medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance.

Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region.

If you have questions on what benefits apply to you, please speak to your recruiter.

At Koch companies, we are entrepreneurs.

This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.

Any compensation range provided for a role is an estimate determined by available market data.

The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location.

If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Equal Opportunity Employer, including disability and protected veteran status.

Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.

This employer uses E-Verify.

Please visit the following website for additional information:

More Information on Koch Industries

Koch Industries operates in the Energy industry.

The company is located in Wichita, KS.

Koch Industries was founded in 1953.

It has 31000 total employees.

It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance.

To see all 306 open jobs at Koch Industries, click here .

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