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Boston Consulting Group: Lead Planner

Boston Consulting Group

This is a Full-time position in Atlanta, GA posted January 9, 2022.

WHAT YOU’LL DOThe Meeting & Events Lead Planner is the trusted advisor who believes a deep understanding of the customer coupled with great service is core to successful meetings.

You will be the go to person for meeting and event needs with the ability to keep things running smoothly today while thinking ahead and ensuring your customer is ready for the events landscape of tomorrow.

You will be responsible for delivering flagship meetings & events in accordance with goals and objectives set by internal customers.

You will bring strategic thought partnership, operational expertise, and day-of management experience for high value/high visibility events across all meeting formats (in-person, virtual, hybrid).

The Lead Planner is the customers critical connection to a broad range of event support services both in M& E and across BCG.The Lead Planner will act as the event architect by bringing together a range of experiences and ideas for discussion and subsequent action.

You will be responsible for maintaining and growing the customer relationship, developing a deep understanding of how that customers events support their business.

You will bring a range of ideas from your own and others event experiences and will provide targeted recommendations that are risk appropriate, consistent with BCGs image and brand and reflect the best of BCG today and into the future.This role will be directly responsible for managing the following areas: event delivery strategy including format, cadence, dates, city/site selection, venues, suppliers, and technology platforms based on meeting goals, attendee profile and budget.

You will be responsible for assembling and managing event specific teams to successfully execute design, logistics (including meeting space management, F& B, evening events, etc.), technology, production, communication, security.

Additionally, the Meetings & Events Lead Planner will be responsible for selecting suppliers and managing the delivery of outsourced elements such as DMCs, production companies, freelancers, etc.YOU’RE GOOD ATYou believe that collaboration creates better outcomes and are team centric in your approach to planning and executionYou possess interpersonal and relationship building skills with both internal and external stakeholders and can collaborate cross-functionallyYou are good at project management, managing complex networks of stakeholders and deliverablesYou are a creative people-centric problem solving you enjoy resolving issues using critical thinking and analysis, while always keeping the big picture in mind You approach things with a service mindset that focuses on creating customer value, loyalty, and trustYou have a strong sense of accountability and resourcefulness in identifying and implementing continuous process improvements You value transparency and open feedback and strive to unlock the potential of those who work around youYou excel in a fast-paced environment and remain calm and pragmatic under stressful situationsYou are able to learn new systems and processes quickly, in a self-driven education environmentYou are tech-savvy and able to learn/adopt new technology tools and platforms quicklyYou are comfortable working independently, managing through ambiguity, and collaborating with a virtual team in a rapidly changing, global environmentYou possess awareness of cultural differences and a willingness to adapt work style to allow consensus-driven decision-making and cross-team collaborationOther:This job may require significant global travel (approx.

40 days travelling during the year)Unpredictable workload and hours programs may require higher peak hours over long durations at timesYOU BRING (EXPERIENCE & QUALIFICATIONS)Bachelor’s Degree or equivalent in Business, Communication, Hospitality/Events or related field and 10 + years related experience in event management (preferably in a corporate environment)Demonstrated expertise in building strong service delivery teamsTechnical understanding of digital meeting tools and platformsStrong organizational skills and ability to multi-task and manage competing prioritiesExcellent communication skills (both written and verbal); strong command of the English language required.

Multilingual preferred.Previous experience working in a global service driven organization with both in person and virtual teamsExperience working across cultural boundaries in a complex, matrix structured organization preferredPeople management experience preferred (distributed global team management experience will be valued) YOU’LL WORK WITHAbout Meetings & Events: The Meetings & Events (M&E) teams purpose at BCG is to create safe and inspiring environments that bring people together to enable meaningful connections and global impact.

M& E does this through partnership, innovation, and providing an exceptional level of customer service to deliver savings, risk mitigation, efficiency, and enhanced experiences for all BCG meetings and events.

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