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Systems Engineer II – DevOps for Cybersecurity (REMOTE)

The Home Depot

This is a Full-time position in Atlanta, GA posted January 4, 2022.

Position Purpose: The Home Depot is able to offer virtual employment of this position in the following states: AL, AK, AZ, AR, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY. The Systems Engineer II is responsible for independently developing, maintaining, and supporting The Home Depot’s technical infrastructure of hardware and system software for cybersecurity that drives the success of Home Depot and our customers. As a Systems Engineer II, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production infrastructure for cybersecurity. Collaborates with all parties in the support of the infrastructure for cybersecurity including but not limited to troubleshooting, knowledge-based articles, dashboards, automation, problem management, and continually improving the stability and security of THD infrastructure for cybersecurity. Major Tasks, Responsibilities & Key Accountabilities: 35% Delivery & Execution – Reviews and aids junior-level associates and contractors with configuration, debugging, and support of Infrastructure Operations;Manages the rollout or upgrade of technology using THD agile processes;Manages the stand up the necessary system software, hardware, and equipment (physical or virtual) using THD agile processes;Documents, reviews, and ensures that all quality and change control standards are met; Works with internal teams and product teams to ensure agile stories are easy to understand, testable, and able to be performed by any member of the team;Migrates automation scripts into THD standard infrastructure as code updating relevant dashboards, logging, and alerting;Performs test suites (functional, destructive, etc.) to enable successful rapid deployment of infrastructure as code to production 15% Learning – Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impact tools, training, and documentation of Infrastructure operations;Participates in and contributes to learning activities around modern systems engineering core practices;Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used with other organizations;Participates in and contributes to learning activities around modern software design and development 10% Planning & Analysis – Collaborates with System Engineers and Support Desk & Operations teams to identify any impacting trends;Provides data on trends that need greater review to senior engineers as part of the problem management process 40% Support & Enablement – Collaborates with system engineers and Support Desk & Operations to improve KB articles; Handles escalation for vendor resolution; Perform root cause analysis for service interruption recovery;create preventative measures and present to management;Reviews and validates that Dashboards and alerts are accurate and actionable;Proactively monitors production service level objectives and creates new automation as needed Nature and Scope: This position typically reports to Systems Engineer Manager or Sr Manager This position has 0 Direct Reports Environmental Job Requirements: Environment: 1. Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Travel: No travel is required.Standard Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Additional Minimum Qualifications: Education Required: The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job. Years of Relevant Work Experience: 2 years Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Additional Qualifications:Problem-solving skills, hard to test for but we really need someone who can “figure it out” with minimal direction.Solid understanding of core technologies used in web services (e.g. DNS, HTTP, TLS, TCP/IP, etc…)A developer with experience in multiple languages (JS, Java, and Python. Golang would be a plus), and bash scripting, DevOps background with strong developer bias would be ideal.Solid sysadmin fundamentals with experience building and maintaining Linux servers.Experience with modern application development and Cloud Native tech stacks.Preferred Qualifications: – Professional or educational experience as an Information Technology Engineer – BS Computer Science or related field – Knowledge, Skills, Abilities and Competencies Knowledge of multiple programming languages and life cycle methodologies – Project leadership ability – Interest in working as part of a collaborative, cross-functional, modern engineering team – Can communicate complete technical solutions to business partners with minimal direction using understandable language – Ability to manage time and work independently on multiple projects – Collaborates with other team members in agile processes – Exposure to cloud platforms such as GCP and Azure – Experience supporting a 24×7 retail operation – Exposure to version control systems – Exposure to a CI/CD toolchain – Exposure to production system designs including Infrastructure as Code, High Availability, and Performance monitoring Knowledge, Skills, Abilities and Competencies: – Being Resilient – Global Perspective – Manages Ambiguity – Nimble Learning – Self-Development – Collaborates – Cultivates Innovation – Drives Engagement – Optimizes Work Processes – Situational Adaptability – Communicates Effectively – Interpersonal SavvyPay Rate: –

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