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Data Resource Technologies

This is a Full-time position in Atlanta, GA posted March 30, 2021.

Essential Job Responsibilities 1. Application release upgrade preparation and execution 2. Contributions to our lsquoProject 24rsquo and lsquoDNA Enablementrsquo initiatives 3. Optimized request turnaround for DNA and surround product requests 4. Coordinate the installation of new data center clients, using multiple Open Solutions application products, into test and production 5. Establish data center polices and ensure adherence to corporate IT and compliance standards 6. Review, develop project plans, certify and install new releases and system updates for a growing financial institution client base supporting multiple high availability applications. 7. Maintain a working knowledge of how various applications operate, how they interact with one another, skills to identify production errors and familiarity of the organization to contact the appropriate individual to correct issues. 8. Maintain lsquobest practicesrdquo change control procedures to ensure preauthorization and accurate record keeping for all application level changes. 9. Diagnose and respond to customer support service call requests. 10. Attend various product meetings to discuss status of new client installations, provide timelines as they pertain to new release installations, and access client requests. 11. Ability to meet flexible work schedules which are determined by installation of new clients and product releases upgrades. 12. Focus on continuous improvement through automation, re-engineering and streamlining to reduce riskexposure and optimize upgradesinstallations 13. Troubleshoot issues for applications by reviewing application logs, IIS logs, Event logs. 14. Perform advanced research and testing in order to resolve production related incidents. 15. Review service and performance compliance to documented standards. 16. Performs other duties as required. The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Basic Qualifications for Consideration bull Education ndash Bachelorrsquos Degree in IT or Computer Science bull Certifications ndash NA bull Minimum yearsrsquo experience required – 4 bull Type of work experience required ndash 4 years bull Experience in installation, upgrades, configuration and troubleshooting of lsquopackaged application codesolutionsrsquo to internal test and production environments bull Previous application deployment of the DNA surround product applications is considered an asset bull Experience in Incident, Problem change management bull PerformedDatabase Refreshtasks for Test and Production Servers bull Familiarity with ITL and SDLC life cycle phases bull Installexecute and fine-tunedStored Procedures,SQL QueriesandUser Defined Functions. bull Handled Performance Tuning and Optimization with strong analytical troubleshooting skills for quick issue resolution in mission-critical environments bull Strong working knowledge of Windows operating environment bull Strong working knowledge of IIS bull Extensive experience with SQL programming language and scripting bull Oracle Database Knowledge bull Ability to work on complex technical issues bull SQL, PLSQL, and Hyperion SQR Production Reporting Preferred Skills, Experience, and Education . bull An approach to your work that is self-directed and highly motivated. bull Excellent interpersonal, verbal and written communication skills. bull Strong organization skills and attention to detail. bull Proven research and analytical skills. bull Strong documentation transition skills bull Good Knowledge of risk awareness, knowledge of riskaudit disciplines and controls bull Proficient technical aptitude and exceptional personal computer skills ndash MS Office bull Strong team skills bull Experience working in the financial industry bull Ability to effectively assess operational inefficiencies and develop re-tool streamlined solutions About the Role The positions report into the Release Deployment, Shared Application Services and Programming teams and are responsible for release deployment upgrades of Fiservrsquos flagship core banking solution ndash DNA and other core and surround products and project responsibilities associated with our Project 24 project. The positions are responsible for application code, upgrades, hotfixes for our mission-critical hosted banking clients in the US and Canada. You will support the resolution of issues in test and production, service customer requests and be a member of a high-performance team that is responsible for the timely and accurate update of our hosted client environments and monitor to ensure optimal performance and tuning as we seek continuous improvement of the installupgrade process. In this position you will be supporting the latest technology in a multi-client, multi-facility environment Data Resource Technologies Inc. is an Information Technology Staffing Firm serving the markets of the United States of America the greatest country in the world. We work with Direct Clients Only and do not participate in multi layer contracts. Earn The Most Possible and put over 60 years of Information Technology Industry experience to work for you today, Call or Apply NOW!!!

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