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Home Depot: Systems Engineer Manager – Api Service Mesh (Remote)

Home Depot

This is a Full-time position in Atlanta, GA posted January 1, 2022.

The Home Depot is able to offer virtual employment of this position in the following states: AZ, AK, GA, HI, ID, IL, KS, KY, ME, MA, MI, MN, MT, NE, NH, NJ, NM, NY, ND, OH, OR, RI, SD, TX, UT, VT, WA, WV, WI, WYPosition Purpose: The Systems Engineer Manager is responsible for attracting, retaining and developing top talent focused on market needs and inspiring Systems Engineering teams to provide quality service to drive a highly stable infrastructure in support of The Home Depot’s business.

The Systems Engineer Manager focuses on guiding and executing the implementation, maintenance, and support of hardware, software and systems necessary to enable sales, drive efficiency, and build customer satisfaction.

Within their Systems Engineering teams, Systems Engineer Managers, work closely with business stakeholders and the stores.

They support system planning reviews and communicate and present across all levels of the organization.This Systems Engineer Manager will be responsible for growing the team handling engineering and operations of the new API Service Mesh solution.

This manager will be responsible for streamlining processes and operations based on Site Reliability Engineering and DevOps principles to ensure the best experience for our development community.

This new API Service Mesh solution will be rolled out to the Home Depot Cloud, Datacenters, and Edge (stores).

Major Tasks, Responsibilities & Key Accountabilities: 30% Strategy & Planning:Looks across teams with a focus on alignment and dependenciesGains a thorough understanding of infrastructure needs and guides teams to design infrastructure platforms that meet end user requirementsTranslates product and project goals into infrastructure strategy and clearly communicates direction and priorities to teams and business partnersDetermines value to the business of anticipated Systems Engineering effortsIdentifies goals, metrics, and appropriate analytics to measure the performance of Systems Engineering teams; continually makes recommendations and refinements on approaches based on learningsReviews recommended solutions and work of Systems Engineers to ensure alignment with company, stakeholder, and end user priorities20% Delivery & Execution:Leads configuration, debugging, and support for infrastructureDocuments, reviews and ensures that all quality and change control standards are metLeads field and corporate roll-outs of technologyLeads the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needsCreates and optimizes specifications for complex technology solutionsProvides regular status to leadership regarding progress of Systems Engineering effortsManages vendor relationshipsManages, reviews, and approves purchase requests for hardware and software20% Support & Enablement:Removes roadblocks and obstacles that may impair Systems Engineers to help ensure efforts meet strategic, financial, and technical goalsReceives and prioritizes escalations and incoming requests from product teams and stakeholdersGuides the production of in-house documentation around solutionsMonitors tools and proactively helps teams struggling with systems issues30% People:Provides leadership, mentoring, and coaching to Systems Engineering professionalsAttracts, retains, and develops top talentConducts annual and mid-year reviews, reviewing individual development plans and providing performance feedbackFosters collaboration with team members to drive value, and identify and resolve impedimentsAdvocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needsGuides more junior team members in strategy, alignment, analysis, and execution tasksParticipates in and contributes to learning activities around systems engineering core practices (communities of practice)Nature and Scope:Typically reports to the Systems Engineer Sr.

Manager, Technology Director or Sr.

Director.Environmental Job Requirements: Environment:Located in a comfortable indoor area.

Any unpleasant conditions would be infrequent and not objectionable.Travel:Typically requires overnight travel 5% to 20% of the time.Standard Minimum Qualifications:Must be eighteen years of age or older.Must be legally permitted to work in the United States.Education Required:The knowledge, skills, and abilities are typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.Years of Relevant Work Experience:5 yearsPhysical Requirements:Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.

On rare occasions, there may be a need to move or lift light articles.Preferred Qualifications: 5-7 years of relevant work experienceProficiencyin working as part of a collaborative, cross-functional, modern engineering team focused on Operations and Site ReliabilityProfessional experience in two of the following areas: Infrastructure Engineering, Network Engineering, Operating systems and Virtualization, Database Engineering, or Security Engineering; understanding of the remaining disciplinesProficiency in guiding more junior team members through systems engineering fundamentals in a professional settingExperience managing and growing team members in a professional settingExperience balancing workloads across teams and team members.Experience managing vendor relationshipsExperience leading Agile teams including leading grooming and standup meetings and board management.Proficiency in infrastructure, network, database, or security troubleshooting and remediation; experience with at least one otherProficiency in understanding and managing public cloud resources including GCP, Azure or AWS.Experience with system and environment analysis, design, and optimizationExperience with programming languages (preferably Go)Experience with system security design and managementExperience with managing containerized, Linux-based workloads.Experience monitoring the monitoring tools like Prometheus, Cloud Monitor, or Grafana.Experience with operating system commands and utilities as well as scripting preferably Python or BashExperience working with cloud platforms such as GCP and AzureProficiency in supporting a 24×7 retail operationExperience with Hashicorp products like Terraform Enterprise Knowledge, Skills, Abilities and Competencies:Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needsBalances Stakeholders: Anticipating and balancing the needs of multiple stakeholdersBuilds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goalsBusiness Insight: Applying knowledge of business and the marketplace to advance the organization’s goalsCollaborates: Building partnerships and working collaboratively with others to meet shared objectivesCommunicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiencesDevelops Talent: Developing people to meet both their career goals and the organization’s goalsDrives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectivesDrives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to actionManages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clearOrganizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamicsSituational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situationsPay Rate:

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