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Help Desk Support

Hsgi Inc.

This is a Full-time position in Atlanta, GA posted April 1, 2021.

Candidate can be anywhere in US Candidate should be 18 years or older Candidate should hold High School Diploma, or equivalent Candidate Should be able to successfully p ass a criminal background check Have at least six months of customer service experience Preferably, have previous Contact Center and/or work from home experience Have extensive computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or macOS, or comparable technology is preferred Candidate should be able to work independently with discipline and motivation to succeed in a virtual environment Candidate should have excellent English written and verbal communication skills Candidate should be courteous and friendly with high degree of professionalism Thrive in a fast-paced work environment n n Job Requirements: n Provide support in troubleshooting desktop software/hardware problems for end users Resolve technical hardware and software issues Procuring computer hardware and software Provide help desk support for hardware problems to manufacturing users Resolve hardware and software problems Resolving software and hardware problems Provide end-user hardware and/or software support Providing technical assistance to end users by troubleshooting hardware and software issues on computer systems Resolve end-user hardware/software problems to the end users satisfaction Resolving hardware and software customer issues Help resolve any hardware or software problems Provide end-user software troubleshooting and support Installing and troubleshooting hardware and software Provide end-user support to computer users Troubleshoot hardware and network connectivity issues Provide assistance and support to end-user software and hardware troubleshooting Installing hardware and software systems Diagnose and resolve technical hardware and software issues Troubleshoot and resolve users” hardware and software issues Upgrade software on end user computer nnby Jobblenn


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