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Customer Service Representative / Work From Home

Telelanguage

This is a Full-time position in Atlanta, GA posted March 23, 2021.

Be a part of an international language service provider!n n We are a company seeking motivated individuals to assist us in providing excellent services for our clients.n nYou do not need to be bilingual to apply.n nWe are looking for talented, energetic and friendly individuals to help us provide the best services possible to our clients.

We are a provider of language services in over 300 languages and need agents to help connect our English speaking customers with interpreters.

Our remote agents are responsible for connecting Hospitals, 911s, Insurance companies, etc.

to the languages their client may speak.n nOur call environment is fast-paced and extremely diverse.n nGeneral duties of the Customer Service Representativen Receive inbound calls from a wide variety of clients requesting to be connected to an interpreter.

Collect required and accurate data from the requester to process the call timely and professionally.

Contact available interpreters, follow call handling script and connect the requested language to the requester.n Available Set Shifts In Pacific Standard Time n n Monday -Fridayn n9 00 PM
– 5 30 AM PSTn nMonday
– Fridayn n2 00 AM
– AM PSTn nMonday -Fridayn n PM 0900 PM PSTn nMonday -Fridayn n AM
– 2 30 PM PSTn nMonday -Fridayn n8 00 AM
– 4 30 PM PSTn nMonday -Fridayn n9 30 AM
– 6 00 PM PSTn n Your cover letter must indicate which shift you are applying for.

Responses that do not indicate a shift will be immediately disqualified.n n No Phone Calls Please n n Requirementsn n Georgia Residents Only.n nMust have your own personal computer, operating Windows 10.n nMust have high speed internet.n nMust have quiet working space, private home office.n nMust be able to type 45 WPM.n nMust have High School Diploma / GED.n nMust have at least 1 year call center/ work from home experience.n n Benefitsn n Starting wage begins at $13.00 Per hourn n40 hours per weekn nMedical / Dental / Visionn n401K Option


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