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Customer Service Advisor

Gatestone & Co.

This is a Full-time position in Atlanta, GA posted March 31, 2022.

Are you friendly and enthusiastic?

Do you love working in customer service and talking to people?

Do you want to work for a company who gives back as much as they can?
Then come to Gatestone!

We are HIRING IMMEDIATELY for a one of a kind customer service position.
Our client is a cell phone provider with strong ties to many progressive causes & charities!

On a daily basis, you will be handling our clients’ customer service and technical support needs on their mobile devices – then, instead of hanging up to get to the next call you get to visit with them on the many causes our client and their members support!

Don’t miss out on this amazing opportunity!

Our ideal candidate is…..
Dynamic, sociable individuals who want to feel good about coming to work daily
Driven to provide the best customer service to customers
Technically savvy – willing to help a large volume of customers over the phone, discussing technical issues with mobile devices
Passionate about progressive causes including the environment, civil rights, voting rights, and women’s rights!
Responsibilities:
Delivering the highest level of customer service – at all times
Speaking knowledgeably and comfortably about the company’s causes
Maintaining accurate, quality documentation of each and every call
Receiving (and handling!) a large number of inbound calls each day
Ability to “think on your feet” and make tricky judgment calls on a daily basis!
Benefits:
Full medical, dental, vision, and life insurance available for you and your family
Exciting, fun, supportive work environment
Paid training
Excellent employee engagement
Generous referral bonuses
Ability to accrue paid time off, vacation and sick time
Qualifications:
Must have a high school diploma or GED
Must be able to pass a background check and drug screen
Must have 1 year of customer service experience
Comfortable speaking about progressive causes that the client supports
Strong interpersonal and communication skills
High integrity, high professionalism, and a team player!
Job Type: Full-time

Pay: From $16.00 per hour

Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Supplemental Pay:
Bonus pay
Work Remotely:
Yes


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